Privacy Policy

Restaurant HQ, LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS (text message) communications.

By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Business name (if applicable)

Communication Data

• SMS message content and history
• Email correspondence
• Records of consent, opt-ins, and opt-outs

Technical Information

• IP address
• Browser type
• Device information
• Pages visited and interactions on our website

How We Use Your Information

• Provide, operate, and improve our services
• Communicate with you via email, phone calls, or SMS
• Send service-related notifications, reminders, and updates
• Provide customer support and respond to inquiries
• Maintain records required for legal, regulatory, and carrier compliance
• Improve website functionality and user experience

SMS Messaging & Consent (A2P 10DLC Compliance)

If you provide your mobile phone number, you may receive SMS messages from Restaurant HQ, LLC. These messages may include service notifications, reminders, updates, or marketing-related communications depending on your interaction with us.

Important SMS disclosures:

• Message frequency may vary
• Message and data rates may apply
• Consent to receive SMS messages is not a condition of purchase
• You may opt out at any time by replying STOP
• For assistance, reply HELP or contact us directly

We maintain consent and opt-in records in accordance with carrier, industry, and regulatory requirements.

Opt-Out & Your Choices

You may opt out of communications at any time:

• SMS: Reply STOP to any text message
• Email: Use the unsubscribe link included in our emails

You may also request access to, correction of, or deletion of your personal information by contacting us using the details below.

Data Sharing & Third Parties

Restaurant HQ, LLC does not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes.

We may share limited information with trusted service providers (such as SMS and email delivery platforms) solely for the purpose of providing our services. These providers are contractually obligated to protect your data.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and improve performance. You can manage cookie preferences through your browser settings.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

This Privacy Policy is intended to comply with applicable privacy laws and A2P 10DLC messaging requirements.