Your customers are walking out the door. We bring them back.
Most restaurants lose 70% of first-time guests forever. RestaurantHQ turns one-time visitors into lifelong regulars with a proven loyalty system, automated SMS follow-ups, and real analytics.
No contracts. No setup fees. Cancel anytime.
The two problems killing your revenue
Most restaurants face the same two invisible killers. Here's why your revenue flatlines even when the dining room is full.
"We don't have a customer list"
Most restaurants are operating blind. Without a customer database, every day starts from zero.
- You don't know who your customers are
- You don't know who came last week
- You don't know who hasn't been back in 60 days
- You can't follow up because you have no data
"People come once but don't come back"
You get hundreds of new guests per month. They eat, they leave, they disappear. This is the largest lost revenue opportunity in restaurants.
- No SMS follow-up after their visit
- No loyalty program to reward return visits
- No reactivation system for lapsed guests
- No reason for them to choose you over competitors
The Three Visit Rule
The data behind turning first-timers into regulars. Every visit matters, but the third visit changes everything.
Once a customer returns for a third time, they are roughly 70% likely to return for a fourth — making them a regular.
RestaurantHQ was built to solve exactly this
Your job is to get customers through the door. Our job is to get them to come back. Every feature in RestaurantHQ is designed around one goal: moving customers from their first visit to their third visit and beyond — automatically, affordably, and without adding work to your plate.
A complete retention toolkit built for restaurants
From your customer's first visit to their hundredth, every tool works together to keep them coming back.
A two-phase rewards system your customers actually use
Start with a simple 5-visit punch card to earn VIP status. Then reward VIP members with points on every dollar spent. Custom tiers let you decide what they can redeem. The punch card is your weapon for cracking the Three Visit Rule.
Learn morePunch Card
5 visits to unlock VIP status
VIP Points
Earn points per dollar spent
Custom Tiers
Create your own reward levels
The right message at the right time — automatically
Remember the customers who visited once and never came back? That stops now. After every punch, customers who don't return get a friendly nudge at 7, 14, and 21 days. VIP members get win-back, streak-at-risk, and redemption alerts. You set it once — and it works forever.
Learn morePunch Sequences
Automated follow-ups after each visit
Win-Back
Re-engage inactive VIP members
Streak Alerts
Remind members before streaks break
Your own branded mobile site — no app download required
Daily specials, full menu, online ordering, location info, and the rewards card — all on a beautiful mobile-first site your customers can access from any device. Update everything from your dashboard in seconds. No tech skills needed.
Learn moreDaily Specials
Update specials from your dashboard
Full Menu
Categories, prices, images
Location & Hours
Map, phone, hours of operation
See who's coming back — and who stopped
Remember the problem of not having a customer list? That's gone. Track visit frequency, VIP conversion, weekly streaks, and your top customers. Watch your Three Visit Rule metrics improve in real time. Staff tools let your team manage check-ins, notes, and rewards from one place.
Learn moreMember Analytics
Leaderboards, streaks, conversion
Staff Tools
Check-in, notes, permissions
Receipt Scanning
Photo capture with fraud detection
From invisible guests to lifelong regulars
Build a customer database from day one
Every check-in creates a profile. Within weeks, you'll know exactly who your customers are, how often they visit, and when they stop.
Crack the Three Visit Rule automatically
The punch card drives visits 1 through 5. SMS follow-ups at 7, 14, and 21 days catch anyone who starts to drift. You don't lift a finger.
Know your customers by name
Visit history, points, streaks, family members, staff notes — your team delivers personal service at scale because they have the data.
Turn regulars into advocates
VIP members visit more often, spend more per visit, and bring friends. Family rewards amplify this — one family, one shared account, faster rewards.
All for $97/month
No contracts, no setup fees, no per-transaction charges. Cancel anytime. Every feature included from day one.
Built by a restaurant owner, for restaurant owners
RestaurantHQ was born out of frustration with overpriced, feature-poor loyalty platforms. We built what we couldn't find.
Trusted by independent restaurants
Everything included for $97/month
No hidden fees, no add-ons, no surprises. Every feature is available from day one.
Punch-to-VIP Rewards
Two-phase loyalty system
SMS Campaigns
8 automated campaign types
Customer Microsite
Specials, menu, order, rewards
Owner Dashboard
Full management + analytics
Receipt Scanning
AI-powered with fraud detection
Family Rewards
Shared accounts for families
QR Check-In
Fast, contactless member check-in
Email Support
Real humans, not chatbots