Features — RestaurantHQ
Features

Everything You Need to Build a Loyal Customer Base

A complete loyalty and retention platform built for independent restaurants. From your customer-facing microsite to white glove staff tools — it's all included.

Your Mobile Microsite
A Beautiful Site, Built in Minutes.

Your customers get a fast, mobile-friendly website that works just like an app — no app store, no downloads, no friction. Daily specials, full menu, online ordering, location, and rewards card all in one beautiful link you control.

  • Daily specials with photos, descriptions, and prices — updated from your dashboard in seconds
  • Full menu with categories, item images, and a tap-to-enlarge lightbox
  • One-tap ordering — call to order, external link, or photo + phone modes
  • Location & hours with embedded Google Maps and directions
  • No app to download — works in any browser, on any phone
Mobile Specials Page
Mobile Rewards Card
Integrated Rewards Program
A Proven System That Brings Them Back.

Tap into a two-phase loyalty model that turns first-time visitors into lifelong regulars. Customers earn punches on every visit until they unlock VIP status — then they earn points toward custom rewards you define. Automated SMS messaging keeps them coming back at exactly the right moments.

  • Punch card phase — customers earn punches toward unlocking VIP status
  • VIP points phase — once unlocked, customers earn points on every visit
  • Custom reward tiers — from a free appetizer at 250 points to dinner with the chef at 10,000
  • Automated SMS messaging — welcome, milestone, win-back, and streak nudges fire at exactly the right time
  • Weekly streak tracking — reward your most loyal customers for consistency
Black Card Rewards
AI Receipt Scanning
Snap a Photo. Earn Points.

Customers add points by scanning their receipt with their phone — no manual entry, no staff training, no friction. Built-in AI fraud protection prevents double-dipping and fake submissions, so you can trust every scan.

  • One-tap photo capture — customers snap their receipt and points are added automatically
  • AI fraud detection — built-in protection against duplicate or fake receipts
  • Approve/deny controls — review pending scans from your dashboard if needed
  • Full activity log — see every scan, point earned, and reward redeemed
  • Undo capability — reverse points or visits with a single click for accuracy
Activity Log with Receipt Scans
Family Rewards
The Whole Family, One Account.

Link family members to a single rewards account so every visit counts toward the same goal. When mom comes in for lunch and dad brings the kids for dinner, they all earn points together — unlocking rewards faster and building deeper loyalty across the household.

  • Link family members — up to 6 people can share a single rewards account
  • Shared points and tiers — everyone benefits from every visit
  • Individual recognition — each member is still tracked individually for personalized service
  • Faster reward unlocking — families hit reward milestones 3-6x faster than individuals
Customer Profile with Family Members
White Glove Concierge Service Included
Treat Every Guest Like a Regular.

Know exactly who's in your dining room at any moment. See their photo, view their history, and add staff notes about preferences, allergies, or special occasions. Your team can deliver exceptional, personalized service from a customer's very first visit — making them feel like a regular before they even become one.

  • Members In-House — real-time view of every checked-in guest with their photo
  • Customer photos — staff can identify VIPs at a glance
  • Staff notes — favorite dishes, dietary needs, special occasions, tipping habits
  • Visit history — see every previous visit, item ordered, and reward earned
  • Quick member lookup — find any customer by name, phone, or 4-digit code in seconds
Customer Profile with VIP Status Staff Notes on Customer Profile
Customer Analytics & Insights
Know Your Best Customers. Find Your Top Spenders.

Stop guessing about your business. See exactly how many customers you have, where they are in the rewards journey, and who's driving your revenue. Track visit frequency, identify customers at risk of churning, and watch your retention metrics improve week over week.

  • Visit frequency tracking — see customers at every stage from first-timer to loyal regular
  • Top customers — ranked by lifetime points, visits, and spending
  • Three Visit Rule tracker — monitor your customers' progress to becoming regulars
  • Member growth — watch your customer database grow week over week
  • VIP conversion rate — how many first-timers reach VIP status, and how fast
  • Page views & site analytics — see how your microsite is performing
Owner Dashboard Customer Analytics
Ready?

Start Building Regulars for Just $97/mo.

Your rewards program, customer database, mobile microsite, and white glove tools — live in 15 minutes. No tech skills needed.

Get Started for $97/mo

No contracts · No setup fees · Cancel anytime

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